bajbb Privacy Policy
bajbb takes your personal information with the utmost seriousness. This policy clearly describes how we collect, store, and protect your information.
This privacy policy applies to all users of the bajbb platform. Please read this policy carefully before using the site.
Table of Contents
1 Introduction
bajbb is a trusted online gaming and cricket betting platform in Bangladesh. We take the personal privacy of our users seriously. This privacy policy describes how bajbb collects your personal information, how that information is used, how it is stored, and under what circumstances it is shared with third parties.
By using the bajbb website or services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, you are requested not to use our services. Our goal is to keep your information secure and create a safe and trusted gaming environment.
This policy may be updated from time to time. In the event of changes, we will post a notice on the site. It is recommended that you visit this page regularly to stay informed about the latest policy.
2 What Information We Collect
bajbb collects certain types of information from you for various purposes. The categories of information collected are detailed below:
2.1 Registration and Account Information
Information we collect when you create an account:
- Full name (in Bengali or English)
- Valid email address
- Date of birth (for age verification — service is for users aged 21 and above only)
- National ID card or passport number (if verification is required)
- Current address
2.2 Financial Transaction Information
Information required for deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Transaction history and records
- Deposit and withdrawal amounts and dates
2.3 Technical Information
Information collected automatically while using the site:
- IP address
- Browser type and version
- Device information (operating system, screen resolution)
- Time and duration of site visits
- List of pages visited
- Referral source (where you came from to reach the site)
2.4 Gaming Activity Information
- History of games played
- Bet amounts and results
- Records of bonus and promotion usage
- Session information and gaming patterns
bajbb never collects your mobile banking PIN, bank password, or full card number. Such sensitive information is processed directly by the payment gateway.
3 How Your Information Is Used
bajbb uses collected information only for specific, lawful, and necessary purposes. We never use your information for unnecessary or unlawful purposes.
3.1 Account Management and Verification
Information is used to verify your identity, manage your account, and ensure the security of the service. Age verification is especially important to us — only those aged 21 or above may use bajbb.
3.2 Financial Transaction Processing
Financial information is used to manage activities related to deposits, withdrawals, and bonus payments. This information is essential for verifying the minimum deposit of ৳300 and the minimum withdrawal of ৳1,000.
3.3 Providing Customer Support
Our 24/7 live chat support team uses your account information to provide fast and effective assistance. Information may be accessed to resolve issues and answer queries.
3.4 Fraud Prevention and Security
Information is analysed to detect suspicious activity, prevent fraud and money laundering, and ensure the overall security of the platform.
3.5 Service Improvement
Analytical data is used to improve the user experience, introduce new features, and enhance the functionality of the site.
3.6 Promotional Communications
If you have given consent to be contacted, information about new offers, bonuses, and promotions may be sent by email. You have the option to withdraw this consent at any time.
4 Information Storage and Protection
bajbb follows the highest technical standards to keep your information secure. We believe that data protection is essential to earning user trust.
4.1 Encryption Technology
bajbb uses SSL (Secure Sockets Layer) encryption technology, which keeps all data exchanged between your browser and our servers completely secure. This technology ensures that no third party can read or steal your information.
4.2 Server Security
Our servers are operated to the highest security standards. Regular security audits are conducted and any vulnerabilities are resolved promptly. Data backups are maintained on a regular basis.
4.3 Access Control
Only authorised staff may access your personal information, and only for necessary work purposes. All staff are bound by confidentiality agreements and receive data protection training.
4.4 Data Retention Period
All your information is retained while your account remains active. Even after an account is closed, some information may be retained for a specified period due to legal obligations and fraud prevention requirements. Once no longer needed, information is securely deleted.
bajbb never stores your password in plain text. Passwords are always encrypted using industry-standard hashing algorithms.
5 Sharing Information with Third Parties
bajbb never sells your personal information or shares it with third parties for commercial purposes. However, limited information may need to be shared in the specific circumstances below:
5.1 Payment Processors
The financial information required to process transactions through payment methods such as bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment processor. These organisations follow their own privacy policies.
5.2 Legal Obligations
It may be our legal duty to disclose information in accordance with applicable laws of Bangladesh, judicial orders, or government directives. In such cases, we provide only the information that is necessary.
5.3 Fraud Prevention
In cases of suspicious activity or fraud, relevant information may be shared with law enforcement agencies.
5.4 Technology Service Providers
Technology service providers that operate the site (such as game providers — Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) may have access to limited technical information. These organisations operate under confidentiality agreements.
5.5 Business Transfers
In the event of any change to bajbb's business operations (such as a merger or acquisition), user information may be transferred. Users will be informed in advance in such cases.
6 Cookie Policy
bajbb uses cookies on the website. Cookies are small text files stored in your browser that help improve your experience of using the site.
6.1 Essential Cookies
These cookies are essential for the core functioning of the site. They maintain your login session, ensure security, and save your preferences. These cookies cannot be disabled.
6.2 Analytical Cookies
Analytical cookies are used to understand how users interact with the site. This information is used as aggregate statistics and does not reveal any individual's identity.
6.3 Functional Cookies
These cookies are used to remember your preferences (such as language selection and display settings), providing a better experience each time you visit the site.
6.4 Cookie Control
You can manage cookies from your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
7 Your Rights
As a bajbb user, you have important rights over your personal information. We respect these rights and are committed to upholding them.
7.1 Right to Access Information
You can find out what information bajbb holds about you at any time. You have the right to request a copy of this information.
7.2 Right to Correct Information
If there is any inaccuracy or incompleteness in the information stored about you, you have the right to request a correction. Correction requests can be submitted to our support team.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.
7.4 Right to Object to Processing
You have the right to object to your information being used for marketing purposes. You may unsubscribe from promotional emails at any time.
7.5 How to Exercise Your Rights
To exercise any of the rights above, please contact us. We will process your request as quickly as possible. Complex requests may take a little more time to process.
8 Protection of Minors
bajbb strictly provides services only to those aged 21 and above. Registration by minors (under 21) is completely prohibited.
We do not knowingly collect information from any minor. The age verification process is conducted as part of registration. If for any reason a minor's information enters our system, it will be deleted as soon as it is identified and the account will be closed.
If a parent or legal guardian believes their child has registered on bajbb, please contact our support team. We will take appropriate action immediately.
For more information about responsible gaming, please visit our Responsible Gaming page.
9 Policy Changes
bajbb reserves the right to update this privacy policy from time to time. This policy may change due to changes in technology, the addition of new services, or legal requirements.
9.1 Notice of Changes
In the case of significant changes, we will inform users in the following ways:
- A notice will be displayed on the site's homepage
- Registered users will be notified by email
- The "Last Updated" date at the top of this page will change
9.2 Consent After Changes
Continued use of the site after a policy update will be taken to mean that you have accepted the new policy. If the changes are not acceptable to you, you may request that your account be closed.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to get in touch with us. Our privacy and support team is always ready to answer any of your queries.
Instant support in Bengali is available 24 hours a day, 7 days a week.
This privacy policy applies to all services of bajbb. You are also advised to stay informed about our other policies — Terms & Conditions and Responsible Gaming.